Introduction
In 2022, I was that person, endlessly scrolling through Instagram, when I kept spotting these super cool Solgaard luggage ads. Their videos were everywhere and I was totally intrigued. But let’s be real, the price was no joke. Meanwhile, my current travel game was a hot mess—tiny packing cubes everywhere, and me, constantly playing zip and unzip to find stuff. I was over it.
The Struggle with those “other brands”
As a someone who loves jetting off on 20-day adventures, hopping from one place to another, my old luggage just wasn’t cutting it. Despite all my attempts at organization—color coding, labeling, you name it—my packing life was chaos. Each trip felt like a never-ending cycle of packing and unpacking. Something had to change.
Discovering Solgaard
Those Solgaard ads were relentless, teasing me day and night. I started dreaming of luggage that could keep up with my wanderlust. Wheels that roll like a dream, a structure that stands up to airport chaos—these were my must-haves. Finally, the Large 28” Check-in closet caught my eye, but I kept hesitating. Was it worth it?
Taking the Plunge
With a big trip on the horizon, I took the plunge and splurged on the Large 28” Check-in closet. I couldn’t wait to see if it lived up to the hype. My Instagram feed was about to get a serious upgrade.
Travel Experience followed by disappointment
Fast forward to landing in Frankfurt. There it was—my shiny new Solgaard, looking like it had been through a war zone. The corner was smashed in and a clasp was broken. Thanks, baggage handlers. Hope you had fun playing Ski Ball with my new bag. My heart sank. Dealing with the airline was a nightmare. They offered me a lame replacement option that didn’t include Solgaard. Cue the eye roll.
Solgaard’s Exceptional Customer Service
Frustrated but hopeful, I decided to contact Solgaard’s customer service with my sad story and a few photos. Initially, I didn’t expect much. However, BAM!! They responded super quick with tracking info for a replacement. It arrived in days. I was floored. This was truly next level service.
Building Loyalty
That experience turned me into a die-hard Solgaard fan. Since then, I’ve expanded my collection, purchasing a carry-on and gifting Venture backpacks to my son and his fiancée for their Japan trip. Now, I’m eyeing the Voyager Weekender, dropping hints left and right. Hey, a girl’s gotta dream.
Conclusion
My experience with Solgaard turned me from a curious scroller into a lifetime loyalist. Exceptional customer service isn’t just a bonus; it’s essential and Solgaard nails it. If you want stylish, reliable luggage with top-notch support, Solgaard’s your brand. Trust me, this traveling gal wouldn’t steer you wrong.
A few FAQs
Q: What sets Solgaard luggage apart from other brands?
A: Solgaard’s luggage is a blend of innovative design and practicality, featuring smooth-rolling wheels, a built in closet system, smart organizational compartments and TSA locks. Perfect for the modern traveler.
Q: How does Solgaard manage warranty and return claims?**
A: From my own experience, much better than expected!
Q: What are the standout features of the Large 28″ Check-in closet
A: This piece boasts a built-in shelving system, robust materials, and wheels that glide effortlessly, making it ideal for extended trips.